Privacy Policy

Last updated: 4 June 2026

Who we are

This site is operated by Tommy's Mexican Restaurant & Bar, 263 Victoria Street, Darlinghurst NSW 2010, Australia ("Tommy's", "we", "us"). For privacy questions, contact hello@tommysdarlinghurst.com.au or call +61 456 631 365.

What we collect

We may collect the following information when you use our website or visit our restaurant:

  • Reservation details — name, contact details, party size, date and time, dietary requirements (processed through SevenRooms, our reservation provider)
  • Enquiry details — name, email, phone, message content (via our contact and functions enquiry forms)
  • Gift card purchases — name, email, billing details, recipient details (processed by our payment provider)
  • Analytics data — anonymised page views, device type, approximate location, referrer, and interactions on this site, collected via Google Analytics and Microsoft Clarity (if enabled)
  • Marketing communications — only if you have opted in

How we use your information

  • To confirm and manage your reservation
  • To respond to enquiries about functions, private events, gift cards, or general queries
  • To process gift card purchases and refunds
  • To improve the website experience based on aggregate analytics
  • To send marketing communications you have opted in to (you can unsubscribe at any time)
  • To comply with our legal obligations (e.g. tax, food safety, public health requirements)

Who we share it with

We share information only with service providers we engage to operate our business:

  • SevenRooms — reservation system
  • Stripe / payment processors — for online payments
  • Google & Microsoft — for website analytics
  • Email service providers — for transactional and marketing emails
  • Netlify — for website hosting

We do not sell or rent your personal information.

Cookies

This website uses cookies for essential functionality (e.g. remembering you've dismissed a notice) and, where you consent, for analytics. You can control cookies via your browser settings.

Your rights

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal record-keeping requirements)
  • Opt out of marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au)

Data retention & security

We retain personal information only as long as needed for the purposes outlined above or as required by Australian law. We use industry-standard security measures (HTTPS, encrypted databases, access controls) to protect your information, but no transmission method is 100% secure.

Children

This site is not directed at children under 13 and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the site after a change constitutes acceptance.

Contact

Questions, requests, or complaints regarding this policy can be sent to hello@tommysdarlinghurst.com.au.